Shipping policy

SHIPPING POLICY

Last updated: September 1, 2026

FREE SHIPPING
We offer free shipping on all orders over $50.

PROCESSING & PRODUCTION TIME
Please allow 2-5 business days for order processing before your order ships.

SHIPPING TIME & RATES
Once shipped, delivery times and rates depend on your location:
- United States (Economy): 4-8 business days — $3.99
- United States (Standard): 2-5 business days — $4.99
- Main International Destinations (Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Italy, Japan, South Korea, Netherlands, Norway, New Zealand, Sweden, Singapore): 3-7 business days — $6.99
- Rest of the World: 10-20 business days — $9.99

Total time from order to delivery within the United States is generally 5-13 business days.

OUR SHIPPING NETWORK
To keep delivery fast and reliable, we work with a network of warehouses around the world. Each order is automatically routed and shipped from the warehouse closest to you.

CUSTOMS, DUTIES & TAXES
Because we utilize a distributed network of warehouses, most domestic orders will not incur any customs fees. However, depending on local stock availability, an item may occasionally ship from an international warehouse. Any import duties, taxes, or customs clearance fees imposed by your country upon delivery are the sole responsibility of the customer.

ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with a tracking number so you can follow your package's journey.

INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we will do our best to assist in resolving any delivery issues.

QUESTIONS
For any questions about your shipment, contact us at support@birenbrand.com with your order number.