Refund Policy

We want you to love what you order. If something isn't right, here's how we handle it:

Defective or Damaged Items

If your item arrives defective, damaged, or different from what you ordered, we will gladly replace it or issue a full refund at no cost to you. Please contact us within 14 days of receiving your order with:

• Your order number
• A description of the issue
• Photos of the defect or damage

We will review your claim and respond within 2-3 business days. If approved, we will send a replacement item or process a full refund to your original payment method.

Size and Fit

Please review the size chart on each product page carefully before ordering, as this helps ensure the best fit. Due to normal manufacturing variance, actual measurements may differ slightly (within approximately 1-2 cm) from the size chart.

Change of Mind

At this time we are unable to accept returns or exchanges for reasons such as change of mind or incorrect size selection, so please check sizing carefully before placing your order.

Wrong Item Received

If you received an item different from what you ordered, contact us immediately and we will correct the issue at no cost to you.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again, then contact your credit card company — it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us.

Questions

If you have any questions about our return and refund policy, please contact us.